Responsible Gaming at Casinoly

At Casinoly, we prioritise the safety and well-being of our players. We are committed to providing a secure and enjoyable gaming environment where entertainment is the primary focus. Responsible gaming is essential to ensure that gambling remains a fun and controlled activity.

Play Responsibly

Online gambling should be viewed as a form of entertainment, not as a way to generate income or recover financial losses. It is important to maintain control over your gaming habits and to be aware of the time and money you spend while playing. Keeping track of your daily activity helps you stay within your limits and enjoy a positive gaming experience.

Setting Limits to Stay in Control

Cooling Off Period

To support responsible gaming, Casinoly offers a Cooling Off option. This feature allows you to temporarily freeze your account for a minimum of 24 hours or longer if needed. During an active Cooling Off period, you can still log in and withdraw any available funds, but deposits, betting, and gaming activities are disabled immediately upon activation. This break helps you step back and reassess your gaming behaviour.

Deposit Limits

You can also set deposit limits for specific time frames to manage your spending effectively. Once you reach your chosen deposit limit, no further deposits can be made until the limit resets. Deposit limits take effect immediately after activation, helping you control your gambling budget and avoid overspending.

Monitoring Your Gambling Activity

Keeping a close eye on your gambling history is a key part of responsible gaming. Casinoly provides easy access to your complete gambling activity, including bets placed, wins, losses, deposits, and withdrawals.

  • My Bets: View all your bets, wins, and losses.
  • Transactions: Check your deposits and withdrawals.

If you require a detailed report of your gambling history, you can contact our support team who will assist you promptly.

Age Restrictions

Casinoly strictly enforces age restrictions to ensure that only individuals of legal gambling age can access our services. This is to protect minors from the risks associated with gambling and to comply with legal requirements.

Safety Tools and Support Options

We provide several tools and resources to help you maintain control over your gaming habits. If you feel that gambling is becoming a problem or interfering with your daily life, it is important to seek help.

External organisations offer confidential support and advice for those who may be experiencing difficulties with gambling:

We encourage you to reach out to these organisations if you need assistance or counselling.

Our Commitment

Casinoly is dedicated to promoting responsible gaming and providing a safe platform for all players. By using the tools and resources available, you can enjoy gaming responsibly and keep it a fun and positive experience.